FAQs


 
Q: What kind of items does your store sell?
A: We sell gently used & reusable clothes, shoes and household items.
 
Q: What does “gently used and reusable” mean?
A: We hand select each item that goes onto our selling floor to make sure it is suitable for reuse and meets our quality and cleanliness standards.
 
Q: How do you get the products you sell?
A: We purchase a large portion of our merchandise from local and national charities that fundraise through clothing, shoes & household item donation programs.
 
Q: How often do the products in your store change?
A: Each and every store in our chain processes and sells thousands of new items each week.  This keeps the store merchandise fresh and provides a fun “treasure-hunting” experience that changes almost daily, along with our merchandise!
 
Q: How many stores do you have and where are they located?
A: We have 14 stores located in Illinois (12) and Ohio (2). To see if there is a store near you, please click here
 
Q: Do you accept donations of clothing, shoes and household items?
A: Yes, we accept donations of gently used clothes, shoes and reusable household items at all of our stores on behalf of the charity vendors from whom we buy our merchandise.  If you would like to make a donation, please click here to review your donating options.  
 
Q: What are your store policies?
A: For our store policies, please click here.